We offer a 14-day return policy on any item* in the unlikely event that you are not entirely happy with your purchase. All we ask is that the item(s) must be posted back to us in the same condition as they were sent, securely wrapped and in a saleable condition, using Royal Mail. Once you have completed your return form, please ensure that you have included it in your return parcel then post to the following address:
Address for returns:
22-24 Newmarket Street Leeds
Customer Service: 0113 242 2287 (Mon to Fri 9am – 5pm)
Items are returned at your own cost; we regret that unfortunately we cannot refund the cost of postage. The goods are your responsibility until the items are received by Best at the return address above. No liability will be accepted for any damages or loss during the return of our items. Once the returned goods have been received we will process your refund, this may take up to 21 days to appear on your statement. All refunds will be made to the original payment method used when placing your order.
Store credit on an e-gift card is offered for any returned sale items or items purchased using a discount code. *This does not include unique discount codes issued by our customer service team.
This policy applies for all payment methods including Buy now & Pay Later payment methods.
Returned items that have been subject to free shipping will have our original delivery cost deducted from the amount refunded.
All jewellery is non-returnable. All sunglasses are non-returnable
Conditions of Returned Items
- All original tags must be attached
- Items must be returned in the same condition as they were received
- All items must be unworn
We cannot accept returns if:
- Original tags have been removed
- Items are not in a saleable condition
- Items are soiled, have odours or appear to have been worn
- Purposely damaged
We are unable to refund goods purchased online in store and goods purchased in store cannot be refunded online